First of all, it is important to know which version of

Outlook Express you are running.  Some problems with

stationery viewing are due to which version of OE you are

 currently using.  For instance, if you are using version 4.0 or 5.0,

you will not be able to see popups at all. 

You need to be using 5.5 or 6.0 to be able to see them. 

 

If you are using Outlook Express 6.0, the security settings in your

Outlook Express  will need to be changed. 

No change will be needed for OE 5.5. 

See example below for the correct settings for OE6. 

Be sure to click on Apply/OK to save your changes.

 

 

 

Now you should be able to see the popups, but how about

the filter part?  Can you see the water moving

and the golden glow around the text ?  Also, the text box has an opacity filter so

that you can see through the box color to the background below. 

If not, you may be missing some Metacreations dll files. 

A great site for troubleshooting is the Letterman Stationery Site ,

created and maintained by Bill Scott.   The site is packed full of

resources that you will find helpful and scripts for Outlook Express.  

 

Just which files you may need depends on what version of Windows

you are running.  A good way to find out which files you need is to

run the what's installed.exe which you will find at the link below......

 

 

Click on the link called What's Installed to find out.

Then,  if you do need any of the Metacreations Filters,

you will find them here....

 

Letterman Stationery Metacreations Download Page 

 

Now, once those are all installed and you have registered those

Metacreations dll files that require it,  reboot and run What's Installed again. 

You should now be able to see both the glowing gold text 

and the ripple filter used for this page. 

If you still cannot see it, and would like to contact me, 

please feel free to email me @ karebear56@adelphia.net. 

Mark your message as high  priority so that

I will be sure to see it quickly and be able to help you.

 

With all the changes that are made so often at Microsoft, sometimes problems will arise. 

Be sure to check your security settings from time to time. 

 

 

If you have encountered a problem after a Windows Update with duplicate images

 that will not embed, you will need to download and install the intercomm.dll file

in order to make the necessary corrections.  The Letterman's Stationery link for

downloading  and instructions on where to install the file are available at
Letterman intercomm fix . 

 

Hugs,

 

Karen